Privacy Policy

When you place an order, we collect your name, email address, phone number, and delivery address. We collect this information solely to process and deliver your order. We also collect basic usage data (pages visited, device type) to improve the site.

Your data is used to: (1) process and fulfill your order, (2) send you order confirmations and tracking updates, (3) respond to support requests, and (4) improve our website experience. We do not use your data for unsolicited marketing without your consent.

All payment transactions are processed by Razorpay, India's leading payment gateway. VASMYST does not store your card details, UPI credentials, or bank account information at any point. Payment data is handled entirely by Razorpay under their own security and privacy standards. See Razorpay's Privacy Policy.

VASMYST does not sell, rent, or share your personal data with third parties for marketing purposes. Period. The only third parties who may process your data are those directly involved in fulfilling your order (e.g., our delivery partners) or providing essential services (e.g., Razorpay for payments).

We use essential cookies to maintain your shopping session (cart, preferences). We may also use analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings, though this may affect site functionality.

We retain order data for as long as required by Indian tax and accounting regulations (typically 7 years). Session and analytics data is typically purged after 24 months.

You have the right to access, correct, or request deletion of your personal data. To make a request, email support@vasmyst.com with subject line “Data Request”. We will respond within 30 days.